Return Policy

HERE AT VIRGIN HAIR BROKERS, WE TAKE PRIDE IN SELLING ONLY THE HIGHEST QUALITY HAIR. SO REST ASSURED THAT THE QUALITY OF YOUR HAIR IS GUARANTEED!

MEANING IF WE ARE AT FAULT FOR SENDING YOU UNSATISFACTORY HAIR. AND YOU WOULD LIKE TO RETURN YOUR PURCHASE WE WILL BE HAPPY TO TAKE THE HAIR BACK. WITHIN THE FIRST 14 DAYS OF YOUR PURCHASE BEING DELIVERED. IN ORDER TO RECEIVE A REFUND. DO NOT REMOVE RUBBERBANDS FROM THE HAIR. IF RUBBERBANDS ARE REMOVED, OR HAIR ALTERED IN ANY WAY. ALL RETURNS WILL BE VOID AND NOT ACCEPTED. THE HAIR MUST BE RETURNED IN THE SAME CONDITTION AS RECIEVED. EMAIL: US PRIOR TO RETURNING YOUR PURCHASE FOR A RETURN AUTHORIZATION NUMBER AND INSTRUCTIONS AT [email protected].

All sales are final after 14 days. and there will be no refunds or exchanges.

Chemical alterations or any modifications made to the product subsequent to the sale, make all guarantees null and void. We cannot accept back any human hair that has been installed or altered (washed, brushed, combed or cut). Inspect the hair without opening the bundles to make sure the product is to your satisfaction. If you are unsure, please show your stylist.